Tourism Service Level I

The Program is designed to develop the necessary knowledge, skills and attitude of the learners to the standard required by the occupation. The contents of this program are in line with the occupational standard. Learners who successfully completed the Program will be qualified to work as tourism professional   with competencies elaborated in the respective OS. Graduates of the program will have the required qualification to work in the tourism industry sector in the field of tourism service.

The prime objective of this training program is to equip the learners with the identified competences specified in the OS. Graduates are therefore expected to     tourism industry in accordance with the performance criteria described in the OS.

TVET-Program Learning Outcomes

The expected outputs of this program are the acquisition and implementation of the following units of competence.

CST TUS1 01 2813   Interpreting Aspects of Ethiopian Tourism Heritages
CST TUS1 02 2813   Working in a Socially Diverse Environment
CST TUS1 03 2813   Following Health, Safety and Security Procedures
CST TUS1 04 2813   Cleaning Premises and Equipment
CST TUS1 05 2813   Performing Office Procedures
CST TUS1 06 2813   Providing Visitor Information
CST TUS1 07 2813   Carrying out Basic Workplace Calculations
CST TUS1 08 2813   Participating in Environmentally Sustainable Work
CST TUS1 09 2813   Developing Keyboard Skills
CST TUS1 10 2813   Receiving and Storing Stock
CST TUS1 11 2813   Following Workplace Hygiene Procedures
CST TUS1 12 2813   Selling Products and Services
CST TUS1 13 2813   Conducting Basic Workplace Oral Communication in a Language   other than English
CST TUS1 14 2813   Applying First Aid
CST TUS1 15 2813   Demonstrating Work Values
CST TUS1 16 2813   Receiving and Responding to Workplace Communication
CST TUS1 17 2813   Working with Others
CST TUS1 18 2813   Developing Understanding of Entrepreneurship

CST TUS1 19 2813   Applying Quality Standards

Duration of the TVET-Program

The Program will have duration of 896 hours excluding the on-the-job practice or cooperative training time and Civic Education et al.

Qualification Level and Certification

Based on the descriptors elaborated on the Ethiopian National TVET Qualification Framework (NTQF) the qualification of this specific TVET Program is “Level I”.

The learner can exit after successfully completing the Modules in one level and will be awarded the equivalent institutional certificate on the level completed. The learner can also exit after completing any one learning module. However, only certificate of attainment or attendance (this is institutional discretion) will be awarded.

Target Groups

Any citizen who meets the entry requirements under items 1.7 and capable of participating in the learning activities is entitled to take part in the Program. 

Entry Requirements

The prospective participants of this program are required to possess the requirements or directive of the Ministry of Education.

Mode of Delivery

This TVET-Program is characterized as a formal Program on middle level technical skills. The mode of delivery is co-operative training. The TVET-institution and identified companies have forged an agreement to co-operate with regard to implementation of this program. The time spent by the trainees in the industry will give them enough exposure to the actual world of work and enable them to get hands-on experience.

The co-operative approach will be supported with school-based lecture-discussion, simulation and actual practice. These modalities will be utilized before the trainees are exposed to the industry environment.

 

The Program is designed to develop the necessary knowledge, skills and attitude of the learners to the standard required by the occupation. The contents of this program are in line with the occupational standard. Learners who successfully completed the Program will be qualified to work as tourism professional   with competencies elaborated in the respective OS. Graduates of the program will have the required qualification to work in the tourism industry sector in the field of tourism service.

The prime objective of this training program is to equip the learners with the identified competences specified in the OS. Graduates are therefore expected to     tourism industry in accordance with the performance criteria described in the OS.

TVET-Program Learning Outcomes

The expected outputs of this program are the acquisition and implementation of the following units of competence.

CST TUS1 01 2813   Interpreting Aspects of Ethiopian Tourism Heritages
CST TUS1 02 2813   Working in a Socially Diverse Environment
CST TUS1 03 2813   Following Health, Safety and Security Procedures
CST TUS1 04 2813   Cleaning Premises and Equipment
CST TUS1 05 2813   Performing Office Procedures
CST TUS1 06 2813   Providing Visitor Information
CST TUS1 07 2813   Carrying out Basic Workplace Calculations
CST TUS1 08 2813   Participating in Environmentally Sustainable Work
CST TUS1 09 2813   Developing Keyboard Skills
CST TUS1 10 2813   Receiving and Storing Stock
CST TUS1 11 2813   Following Workplace Hygiene Procedures
CST TUS1 12 2813

   Selling Products and Services
CST TUS1 13 2813   Conducting Basic Workplace Oral Communication in a Language   other than English
CST TUS1 14 2813   Applying First Aid
CST TUS1 15 2813   Demonstrating Work Values
CST TUS1 16 2813   Receiving and Responding to Workplace Communication
CST TUS1 17 2813   Working with Others
CST TUS1 18 2813   Developing Understanding of Entrepreneurship

CST TUS1 19 2813   Applying Quality Standards

Duration of the TVET-Program

The Program will have duration of 896 hours excluding the on-the-job practice or cooperative training time and Civic Education et al.

Qualification Level and Certification

Based on the descriptors elaborated on the Ethiopian National TVET Qualification Framework (NTQF) the qualification of this specific TVET Program is “Level I”.

The learner can exit after successfully completing the Modules in one level and will be awarded the equivalent institutional certificate on the level completed. The learner can also exit after completing any one learning module. However, only certificate of attainment or attendance (this is institutional discretion) will be awarded.

Target Groups

Any citizen who meets the entry requirements under items 1.7 and capable of participating in the learning activities is entitled to take part in the Program. 

Entry Requirements

The prospective participants of this program are required to possess the requirements or directive of the Ministry of Education.

Mode of Delivery

This TVET-Program is characterized as a formal Program on middle level technical skills. The mode of delivery is co-operative training. The TVET-institution and identified companies have forged an agreement to co-operate with regard to implementation of this program. The time spent by the trainees in the industry will give them enough exposure to the actual world of work and enable them to get hands-on experience.

The co-operative approach will be supported with school-based lecture-discussion, simulation and actual practice. These modalities will be utilized before the trainees are exposed to the industry environment.